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Refund Policy

If you wish to cancel your purchase, you may return the item within 14 days of receiving it. The item must be in its original condition, unused, with all tags attached, and in the original packaging.

Product Return Policy

Please ensure the product is properly packed, as you will be responsible for any damage during return shipping, as well as the return costs. The right to cancel is void if the item has been used.

Unopened Products

Full refund within 14 days with original receipt

Used Products

No refunds for used products.
All original packaging is required

Multiple Orders

If you ordered multiple items, they may arrive in separate deliveries

  • Cancelation Policy
    You have 14 days to cancel your order when shopping at www.iconichairs.com. The cancellation period expires 14 days after the day you received your goods or when they were collected at the post office/mailbox. If you have ordered multiple different items in one order, but they are delivered separately, the deadline runs from the day you receive the last item. NOTE! You cannot cancel by simply refusing to accept the goods.
  • Returns
    When returning the item and utilizing the cancellation right, it can only be done if the item is returned in the same condition as when you received it. The item must be returned to us without undue delay and no later than 14 days after you received the item. All items must be returned in their original packaging, with tags still attached. The cancellation right is forfeited if you have used the item in a way that significantly reduces its sales value. When returning, you are responsible for ensuring that the item is properly packaged, and you are responsible for the costs of the return. Remember to include the return form with your information. If you wish to cancel your purchase, the item must be returned to.
  • Iconic Hair
    Jens Kofoeds Gade 7, 3. 0001. 2630 Taastrup, Høje Taastrup Denmark
  • Condition of the item when returned
    To receive a full refund of the purchase amount, you must do the same as you would in a physical store. You may test the item, but not actually use it.
  • Refund of the purchase amount
    If you cancel your purchase, we will refund your money. In the case of a deterioration of value for which you are responsible, this will be deducted from the purchase amount. The refund will be made using the same payment method you used for the original transaction.
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